Last updated: 10 May 2025

Welcome to Wellness Concept (https://wellnessconcept.my). Please read these Terms and Conditions (“Terms”, “T&C”) carefully before using our website. By accessing or using the site, you agree to be bound by these Terms.

1. General

This website is operated by Wellness Concept (M) Sdn Bhd (Company No. 593668X). Throughout the site, the terms “we”, “us” and “our” refer to Wellness Concept (M) Sdn Bhd. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility

You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

3. Products and Services

We strive to display our products as accurately as possible. However, we do not warrant that product descriptions, images, pricing, or other content are error-free or complete. All products are subject to availability and may be withdrawn at any time without prior notice.

4. Orders and Payments

All prices are in Malaysian Ringgit (MYR) and include applicable taxes unless stated otherwise.

Wellness Concept (M) Sdn Bhd reserves the right to:

  • Refuse any order at our discretion

  • Limit or cancel quantities purchased per customer or per order

Payments must be made through our secure payment methods provided on the website.

5. Shipping and Delivery

Orders are typically processed within 1–3 business days. Estimated delivery times may vary depending on location. Wellness Concept (M) Sdn Bhd is not liable for courier delays or issues outside of our control.

6. Return and Refund Policy

All purchases made through our website are final.
We do not accept returns or provide refunds unless a product is defective or damaged upon delivery. If you receive a damaged item, you must notify us within 48 hours of receiving the item.

Please contact us at info@wellnessconcept.my or 03-7727 9999 with your order number and clear photos of the product condition.

7. User Conduct

You agree not to use this website for any unlawful or prohibited purpose, including but not limited to:

  • Uploading malicious software

  • Violating intellectual property rights

  • Harassing or defaming others

  • Interfering with the functionality of the site

8. Intellectual Property

All trademarks, logos, product names, text, and images on this website are the property of Wellness Concept (M) Sdn Bhd or its licensors. Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the maximum extent permitted by law, Wellness Concept (M) Sdn Bhd shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of this site or our products.

10. Indemnity

You agree to indemnify and hold harmless Wellness Concept (M) Sdn Bhd, its directors, officers, employees, and affiliates from any claims or liabilities arising from your use of the site or violation of these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the Malaysian courts.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website after any changes signifies your acceptance of those updates.

13. Contact Information

Company Name: Wellness Concept (M) Sdn Bhd
Company Registration No.: 593668X
Email: info@wellnessconcept.my
Phone: 03-7727 9999
Address: A-G-5, Block Allamanda, 10 Boulevard, Lebuhraya SPRINT, PJU 6A, 47400 Petaling Jaya, Selangor, Malaysia